Hello, we're happy to help 👋
Welcome to the Skill Library help center. Whether you've just purchased, are thinking about it, or simply have a question about our 12,000+ eBook library, our team is here for you. We believe great support is part of the product — so don't hesitate to reach out. We'll do our best to get you reading as quickly as possible.
Customer Support
Our support team assists with everything related to your Skill Library experience, including:
- Purchase issues — help completing or confirming your order.
- Payment problems — failed, declined, or duplicate transactions.
- Delivery issues — missing or undelivered access links.
- Google Drive access — opening, viewing, or organizing your library.
- General questions — anything else about Skill Library.
Business Inquiries
We love building with like-minded people. For collaborations, partnerships, affiliate opportunities, and business proposals, please reach us through the channels below with a short introduction about you or your brand. We review partnership requests personally and reply to serious proposals.
Contact Details
Business Information
Why Contact Skill Library?
- Real humans, fast replies — a small team that actually reads your message and responds within 24 hours.
- Lifetime access, lifetime support — we help you even long after your one-time purchase.
- Secure & private — your details are handled carefully and never shared.
- Honest guidance — if something is our fault, we fix it; if it's a how-to question, we walk you through it.
- Built for Indian readers — UPI, cards, and net banking friendly, with strong Hindi & English collections.
Frequently Asked Questions
How do I pay for Skill Library?
You pay a one-time ₹149 through our secure Superprofile checkout, which supports UPI, debit/credit cards, and net banking. There are no subscriptions or recurring charges.
When and how is my library delivered?
After a successful payment, a secure Google Drive access link is emailed to you. Delivery is usually instant and always within 24 hours. If it doesn't arrive, contact support and we'll resend it.
What does lifetime access include?
Lifetime access means your purchased Google Drive library stays available for as long as Skill Library runs the service. You can read or download the eBooks anytime on your own devices.
Can I download the eBooks to read offline?
Yes. The books are in PDF/EPUB formats, so you can download them to your phone, tablet, computer, or e-reader and read offline whenever you like.
My Google Drive link isn't opening. What do I do?
First try opening it in a different browser or after signing into your Google account. If it still fails, message support with your order reference and we'll provide an alternative access method.
How do I reach customer support?
Email support@skilllibrary.shop, message us on Instagram @skill_library.in, or use the Telegram link above. We reply within 24 hours.
Will the library get new updates or books?
We continuously maintain and improve the collection. While we don't guarantee specific new titles, we work to keep the library organized, accessible, and valuable over time.
Can I get a refund?
Because Skill Library is a digital product delivered electronically, refunds are limited. Eligible cases include duplicate or system-error payments and failed delivery. See our Refund Policy for full details.
Need help?
We're always here to assist you. Contact us today and we'll respond as soon as possible.
Email Support